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Jawatan Kosong di Petronas Lubricants International Sdn Bhd

With operations in more than 20 countries, PETRONAS Lubricants International Sdn. Bhd. (PLI) is a multinational oil lubricant company that manufactures, markets, and distributes high-end lubricants, transmission, anti-freeze, and functional fluids for cars, trucks, agricultural tractors, earth moving equipment, and other industrial machinery.


With a 625 million liter annual sales volume, PLI is one of the top 15 lubricant companies in the world. Syntium, Sprinta, Selenia, Urania, Paraflu, and Tutela are just a few of the many brand names and product categories the company manages. Premium product brands like Syntium are even specifically engineered using race-proven Formula One technology developed through PETRONAS' long-standing involvement in motor sports. Our goods are listed in the premium

Position:
1. ADMIN, SALES ORDER TAKER


Job Descriptions:
  • Performs an effective order management on order process cycle to deliver in consistent manners and meeting agreed customer service level
  • Monitor sales order until invoice from end to end
  • Acts as a central contact point for customer support management pertaining to enquiry / issue in relations to order, delivery, and invoices by channels (as per assigned) by providing accurate information and timely response as well as attends to customer grievance/complaint and provides resolution
  • Responsible on order processing through manual order registration in SAP system – Key Account, OPU, Retail
  • Handling to delete all orders for obsolete product from E-Service and recreated new order with correct new product SKU
  • Follow standard of operating procedures and complete all tasks as assigned by the Superior and Sales Team
  • Ensure the pricing Direct customers order in PO as per updated in ECC system including TP before creating the orders. Any discrepancy, Order Taker have to refer back to Sales Team
  • To resolve all major and minor lubricants inquires and other order related issues – resolve IDOC issues
Job Requirements:
  • Candidate must possess Diploma in Marketing / Business Studies / Administration / Management or related disciplines.
  • Cumulative at least 1 year worth of experience related to sales and marketing
  • Excellent customer care and focus; ability to assess customers’ needs and provide answers, paths, troubleshooting help, or methods for positive customer experience
  • Experience in SAP system would be an added advantage
  • Excellent English & local language verbally (Malay) and written communication skills (the ability to connect and interact with sales & customers)
  • Passionate, goal-oriented & willing to work in a team
  • Self-motivated and self-directed
  • Able to multitask, prioritize, and manage time efficiently

Makluman:

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Closing Date : 16 September 2022